Why do I sometimes get auto-disconnected suddenly while I'm AFK?
Answer:
This happens because your IP address has changed. Our server firewall automatically disconnects you when your IP changes, since the old IP is no longer valid.
About Dynamic IP:
- A dynamic IP is temporary and can change over time, especially when your device reconnects to the network.
- Your Internet Service Provider (ISP) automatically assigns new IP addresses.
- When this happens, our firewall disconnects you because it only recognizes the IP you first connected with.
How to Fix (Refresh your IP):
If you get disconnected or your launcher becomes grayed out:
1. Open Command Prompt (CMD). (Search for "CMD" in your Start menu).
2. Type this command and press Enter:
ipconfig /release
→ This will disconnect your current IP.
3. Wait for about 30 seconds.
4. Then type this command and press Enter:
ipconfig /renew
→ This will request a new IP from your network and refresh your connection.
Note: This is normal if you have a dynamic IP. Our firewall protection is strict for security reasons, mainly to prevent DDoS attacks.
If the problem continues and your launcher is grayed out or the Start button does not work, please create a ticket in our Discord Channel for assistance.
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